SMR

Building the Knowledge Culture

World Habitat Day – Sharing Knowledge About Cities and How We Live in Them

Guy St. Clair

In the public arena, knowledge development and knowledge sharing (KD/KS) is often experienced in official observances and celebrations. Most participants are usually not aware that they are engaged in an activity as significant in their lives as KD/KS, but that’s fine, too. Knowledge development and knowledge sharing are such a universal human trait, it’s not necessary to be always aware when it’s happening. Nevertheless, when there are such events, it’s good to take notice of them, for they are an essential element in society. We are  better people (and better informed) when we take part in these activities. A case…
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Four Keys to Culture Change

Guy St. Clair

Four key steps ensure success in culture change with respect to KM/Knowledge Services: a formalized strategic learning functional unit in the organization, ongoing opportunities for awareness-raising about the value of KM/Knowledge Services, senior management sponsorship for KM/Knowledge Services, and structured succession planning to ensure that knowledge is shared and available after employees leave a position.