SMR

Building the Knowledge Culture

Strategic Learning: The Learning Organization + The Teaching Organization

Guy St. Clair

When we stop to give some thought to strategic learning and the role of training and development in the company, it’s easy to get side-tracked by searching for definitions, concepts, frameworks, and all those other distractions that strategic knowledge managers work with on a daily basis. Here at SMR International, we recommend cutting through the layers and make some effort to keep it just a simple as possible. When a client or colleague wants to talk about how to move forward with a program or a learning activity that will present the basics of, say, succession planning to middle management,…
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Blue-Collar Workers and KM/Knowledge Services Motivation: Testing the KD/KS Paradigm

Guy St. Clair

A colleague finds himself in a strange professional situation, perhaps a classic management conflict. In the forward-thinking company where he works, he has been assigned to take knowledge development and knowledge sharing to “the floor.” His colleagues who manage strategic learning feel that it’s time for KD/KS to go live, so to speak, and everyone in the company should be in  position to benefit from the firm’s well-developed knowledge strategy. Our friend’s job is to work with HR (which has responsibility for strategic learning) in organizing and implementing training programs for staff, and things have been going pretty well. Most…
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