Knowledge Centers Positioned Across Kenya, Tanzania, and Uganda Sometimes those of us working with knowledge strategy are accused of being too “theoretical,” of focusing on KM, knowledge services, and knowledge strategy too much as a discipline, without giving attention to practical applications. Have you heard any of that recently? If you have, grab the nay-sayers and sit them down in front of this short film. It’s pretty special. l can’t think of many times in the last few years when I’ve been so proud of the work knowledge workers do. Take a look at this: The film describes the…
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An earlier SMR post addressed the subject of careers in KM/Knowledge Services. Let’s continue. In my work I’m noticing more and more attention being given to different categories of knowledge workers. It’s not a new idea, and in his 1997 book Intellectual Capital: The New Wealth of Organizations (1997) Tom Stewart sorts through the employees doing knowledge work and comes up with a useful description of how the workplace has moved from the agricultural and industrial focus to the more knowledge-focused environment (“The flavor is unmistakable,” Stewart writes: “An ever-growing percentage of people are ‘knowledge workers’: Information and knowledge are…
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At the LinkedIn Knowledge Management Group, Firoz Kahn recently asked, “I’ve been in the field for a number of years and recently my employer has asked for me to recommend some courses to get some official titles under my belt in KM. Any ideas?” Here’s how I responded. Thanks for bringing this up, Firoz. The proper response depends on how you define “certification.” If you’re looking for a certificate that simply states that you have attended a course or a program of courses (i.e., you and your management are satisfied with a statement that simply attests to the fact that…
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