Collaboration + Knowledge Sharing = Knowledge Services

Collaboration is too important to neglect. Whether managers create a collaborative environment where collaboration “just happens,” or if strategic efforts are made to ensure that people collaborate, it’s now clear that the successful organization is one in which collaboration is a critical building block. Some years ago, Edward M. Marshall – who might have been [...]

3 Cs for Strategic Knowledge Professionals

Referring to Alan Bryant’s 2009 three things that “matter” for managers: competence, confidence, caring. How do these apply in the KM/knowledge services arena? A story for readers.

SMR International – Building the Knowledge Culture

SMR International has adopted Building the Knowledge Culture as its corporate statement of purpose. In this statement, the company announces it philosophy of service and contribution.

John Cotton Dana and Knowledge Services

Learn how John Cotton Dana was defining knowledge services when he founded the Special Libraries Association

The “Big Picture” – And our KM/Knowledge Services Targets

How knowledge services professionals advise management about their role in the organization affects their success in innovation.

Strategic Knowledge Repositories: An Informal Survey

What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?