SMR

  Developing and Sharing Knowledge at the Macro Level   It is often my contention that the work being done in what we’re calling “the knowledge domain” grows more innovative daily, and often on a larger, more societal scale. KD/KS is not limited to what happens in an individual group or corporation. Indeed, one of my best friends often speaks about the “great potential” (as she puts it) for KD/KS to change the world. [Was it not ever thus? How did we get off track?] OK. Perhaps “changing the world” is going a little far, but we’re getting close when…
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[Guy St. Clair met Madelyn Blair at the recent KM Education Forum Summit in Washington. In their conversation, Madelyn described how asking two simple questions could lead to great success in identifying competencies for knowledge workers. Thanks to Madelyn for sharing this remarkable technique with SMR’s readers.] The business needed to look more carefully at the staff employed in what is usually called information technology (IT), information management (IM), or knowledge management (KM). The numbers of staff in these positions had been growing, and it was beginning to be more and more difficult to determine if someone was qualified for…
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It’s no secret that knowledge management and knowledge services have come of age. Don’t think so? Then why is your company calling its corporate intranet the “corporate KM system”? Why are connections to your organization’s affiliates known as “knowledge portals”? Why are the people moving ahead in KM/knowledge services known as “knowledge strategists”? Think about it. Think about what your role is (or is going to be) in your company’s knowledge future. Are you ready? Here’s how to learn what you need to know: Come to the KM/Knowledge Services Boot Camp at the SLA Annual Conference in Philadelphia. On June…
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