In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles coming into the knowledge lexicon these days. As KM and knowledge services continue their move toward enterprise-wide acceptance (including acceptance and – to some extent – enthusiasm in the management community at large), we see the valuable role of the strategic knowledge professional extending…
read more »
Further supporting the contention that KM/knowledge services is becoming more and more recognized in the management community, attention is now turning to how the discipline is taught and how its practitioners might obtain qualifications that support their expertise. We touched here on the subject in two recent posts. On May 18, we posted KM Education Forum: Educators Seek Consensus at First Annual Summit, in which we included a link to an SMR Special Report on that meeting. On July 22, we posted KM/Knowledge Services Certification, responding to a query at a LinkedIn discussion list. Now David Griffiths has come up with a very thoughtful…
read more »
Reviewing a few recent client assignments, I find myself intrigued when we get to speaking about what works and what doesn’t work. I’m also stimulated by comments offered in response to a previous SMR post about Sharing Techniques from the Development Community (which itself was inspired by Ian Thorpe’s Learning as Part of the Brand). As a result, I’m now seeing a perhaps-common thread, an opening for us to look at the connection between what we’re doing with KM/knowledge services and change management in the organizations we work with. Don’t run away. Yes, I know the term “change management” often brings about a…
read more »