In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles coming into the knowledge lexicon these days. As KM and knowledge services continue their move toward enterprise-wide acceptance (including acceptance and – to some extent – enthusiasm in the management community at large), we see the valuable role of the strategic knowledge professional extending…
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An earlier SMR post addressed the subject of careers in KM/Knowledge Services. Let’s continue. In my work I’m noticing more and more attention being given to different categories of knowledge workers. It’s not a new idea, and in his 1997 book Intellectual Capital: The New Wealth of Organizations (1997) Tom Stewart sorts through the employees doing knowledge work and comes up with a useful description of how the workplace has moved from the agricultural and industrial focus to the more knowledge-focused environment (“The flavor is unmistakable,” Stewart writes: “An ever-growing percentage of people are ‘knowledge workers’: Information and knowledge are…
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After the build-up in prior posts about the Annual Conference of the Special Libraries Association (SLA) – held in Philadelphia last month – a bit of follow-up is appropriate. I won’t report on the entire conference, but I’m happy to share a few comments about some of the activities. Perhaps this brief post will be of interest to knowledge workers who read these posts and provoke some useful knowledge sharing. A first impression – and I’ve certainly seen this coming over the past couple of years or so – is that KM/knowledge services is no longer the esoteric but hard-to-define management…
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