Culture Change: The KM/Knowledge Services Perspective

Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step (unless, that is, enlightened corporate management got the message early on and devised a corporate knowledge strategy before it was accepted practice to do so).
We know what we want to do with KM/knowledge [...]

Getting Ready: Future Trends in KM/Knowledge Services (Report)

“Getting Ready: Future Trends in KM/Knowledge Services” was the theme for the January 15 SMR International Spot-On Seminar. In this conversation with Cindy Hill, Dale Stanley, and Guy St. Clair, colleagues discussed trends and new concepts in KM/knowledge services.

The “Big Picture” – And our KM/Knowledge Services Targets

How knowledge services professionals advise management about their role in the organization affects their success in innovation.

Strategic Knowledge Repositories: An Informal Survey

What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?