Learn: Building the Knowledge Culture

YOUR ROLE IN BUILDING THE KNOWLEDGE CULTURE IN YOUR ORGANIZATION The SMR International corporate mission is to help organizations build their own knowledge culture, to use knowledge for achieving the parent organization’s corporate mission and for enabling everyone affiliated with the company to pursue the same corporate vision. In its strategic alliance with SLA, SMR International now [...]

Learn: Measuring KM/Knowledge Services

Save the date: Friday, June 11, 2010 – New Orleans, LA USA The course: KMKS 08 Critical Success Factors: Measuring Knowledge Services Learn techniques and tools for measuring success in knowledge services in this popular Click U course. You’ll learn about the value of metrics in the KM/knowledge services process and have the opportunity to [...]

John Cotton Dana and Knowledge Services

Learn how John Cotton Dana was defining knowledge services when he founded the Special Libraries Association

Culture Change: The KM/Knowledge Services Perspective

Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step.

Getting Ready: Future Trends in KM/Knowledge Services (Report)

Trends and new concepts in KM/knowledge services.

The “Big Picture” – And our KM/Knowledge Services Targets

How knowledge services professionals advise management about their role in the organization affects their success in innovation.

Strategic Knowledge Repositories: An Informal Survey

What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?