Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step (unless, that is, enlightened corporate management got the message early on and devised a corporate knowledge strategy before it was accepted practice to do so).
We know what we want to do with KM/knowledge [...]
“Getting Ready: Future Trends in KM/Knowledge Services” was the theme for the January 15 SMR International Spot-On Seminar. In this conversation with Cindy Hill, Dale Stanley, and Guy St. Clair, colleagues discussed trends and new concepts in KM/knowledge services.
How knowledge services professionals advise management about their role in the organization affects their success in innovation.
What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
