Want to understand the basics of KM/knowledge services? Curious about the role of knowledge services in today’s workplace? Take a look at this: Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation] For more information about how your company can strengthen knowledge sharing in the workplace and reduce management and transaction costs, contact [...]
Marcie Stone has interviewed and come to know Jeannette Privat, a leading member of the specialized libraries community. For five decades Privat has focused on specialized librarianship, information management, and knowledge services delivery. In today’s KM/knowledge services marketplace, Privat continues to bring customer-focused products and services to a continually expanding target group: knowledge workers in [...]
YOUR ROLE IN BUILDING THE KNOWLEDGE CULTURE IN YOUR ORGANIZATION The SMR International corporate mission is to help organizations build their own knowledge culture, to use knowledge for achieving the parent organization’s corporate mission and for enabling everyone affiliated with the company to pursue the same corporate vision. In its strategic alliance with SLA, SMR International now [...]
SMR International has adopted Building the Knowledge Culture as its corporate statement of purpose. In this statement, the company announces it philosophy of service and contribution.
Four key steps ensure success in culture change with respect to KM/Knowledge Services: a formalized strategic learning functional unit in the organization, ongoing opportunities for awareness-raising about the value of KM/Knowledge Services, senior management sponsorship for KM/Knowledge Services, and structured succession planning to ensure that knowledge is shared and available after employees leave a position.
Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step.
How knowledge services professionals advise management about their role in the organization affects their success in innovation.
