Culture Change: The KM/Knowledge Services Perspective

Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step (unless, that is, enlightened corporate management got the message early on and devised a corporate knowledge strategy before it was accepted practice to do so).
We know what we want to do with KM/knowledge [...]

The “Big Picture” – And our KM/Knowledge Services Targets

How knowledge services professionals advise management about their role in the organization affects their success in innovation.