News: CCC’s “Beyond the Book” – Specialized Librarianship and KM/Knowledge Services in Africa

GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the [...]

Knowledge Strategy Development: Lessons Learned

A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to  knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. [...]

Learn: Measuring KM/Knowledge Services

Save the date: Friday, June 11, 2010 – New Orleans, LA USA The course: KMKS 08 Critical Success Factors: Measuring Knowledge Services Learn techniques and tools for measuring success in knowledge services in this popular Click U course. You’ll learn about the value of metrics in the KM/knowledge services process and have the opportunity to [...]

SMR International – Building the Knowledge Culture

SMR International has adopted Building the Knowledge Culture as its corporate statement of purpose. In this statement, the company announces it philosophy of service and contribution.

Learn: Your Role as KM/Knowledge Services Director

Save the date: Saturday, June 12, 2010 – New Orleans, LA USA The course: KMKS12. The Knowledge Director: Competencies and Skills Learn what’s expected of you in your role as KM/Knowledge Services Director for the organization. This course defines the responsibilities of the organization’s knowledge thought leader/corporate spokesperson and provides a description of organizational duties and [...]

KM/Knowledge Services: Can We All Play? Are Universities Included Too?

Is it possible to apply KM/knowledge services principles and philosophies in every type of workplace? In every kind of subject specialization? Discipline? How does KM/knowledge services vary in different environments?

John Cotton Dana and Knowledge Services

Learn how John Cotton Dana was defining knowledge services when he founded the Special Libraries Association

Culture Change: The KM/Knowledge Services Perspective

Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step.

KM/Knowledge Services: Is “Trust” the New “Confidence”?

If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become change leaders.

Excitement for KM/Knowledge Services in Eastern Africa

Kenya’s young KM enthusiasts have projects ready to go.