GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the [...]
A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. [...]
Save the date: Friday, June 11, 2010 – New Orleans, LA USA The course: KMKS 08 Critical Success Factors: Measuring Knowledge Services Learn techniques and tools for measuring success in knowledge services in this popular Click U course. You’ll learn about the value of metrics in the KM/knowledge services process and have the opportunity to [...]
SMR International has adopted Building the Knowledge Culture as its corporate statement of purpose. In this statement, the company announces it philosophy of service and contribution.
Save the date: Saturday, June 12, 2010 – New Orleans, LA USA The course: KMKS12. The Knowledge Director: Competencies and Skills Learn what’s expected of you in your role as KM/Knowledge Services Director for the organization. This course defines the responsibilities of the organization’s knowledge thought leader/corporate spokesperson and provides a description of organizational duties and [...]
Is it possible to apply KM/knowledge services principles and philosophies in every type of workplace? In every kind of subject specialization? Discipline? How does KM/knowledge services vary in different environments?
Learn how John Cotton Dana was defining knowledge services when he founded the Special Libraries Association
Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step.
If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become change leaders.
Kenya’s young KM enthusiasts have projects ready to go.
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
