SMR

Building the Knowledge Culture

Knowledge Workers in the New Environment (3)

Guy St. Clair

  In the August 29th SMR post we gave attention to knowledge workers, a first “category” for people working in the knowledge domain. Another category is that of strategic knowledge professionals. These are knowledge development/knowledge sharing (KD/KS) employees often thought of as a company’s “information professionals,” “content professionals,” “IT specialists,” “information managers,” or any of the myriad new titles coming into the knowledge lexicon these days. As KM and knowledge services continue their move toward enterprise-wide acceptance (including acceptance and – to some extent – enthusiasm in the management community at large), we see the valuable role of the strategic knowledge professional extending…
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KM/Knowledge Services Certification

Guy St. Clair

At the LinkedIn Knowledge Management Group, Firoz Kahn recently asked, “I’ve been in the field for a number of years and recently my employer has asked for me to recommend some courses to get some official titles under my belt in KM. Any ideas?” Here’s how I responded. Thanks for bringing this up, Firoz. The proper response depends on how you define “certification.” If you’re looking for a certificate that simply states that you have attended a course or a program of courses (i.e., you and your management are satisfied with a statement that simply attests to the fact that…
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June 13th: KM Day at SLA’s Annual Conference in Philadelphia

Guy St. Clair

Monday, June 13th has turned into an informal KM Day at the up-coming Annual Conference of the Special Libraries Association in Philadelphia. Strategic knowledge professionals and KM specialists planning to attend the conference will want to mark their programs to take advantage of these sessions. A 10.00 AM SLA Spotlight Session features Larry Prusak, Professor of Practice at Columbia University and a member of Columbia University’s M.S. in Information and Knowledge Strategy Program Advisory Committee. In the Columbia program, Professor Prusak teaches “Collaboration and Networking Issues and Methods.” In the SLA Spotlight Session Professor Prusak will speak on “Knowledge in…
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