A recent query at the LinkedIn KM Edge Group asked about how we get KM – as an operational function – started in the workplace. It was James Mamabolo in South Africa who posed the question: If you were given the task of starting KM in your organization, how would you begin? It’s almost an ideal scenario for knowledge workers, isn’t it? Just imagine, being asked what we want to do, to move KM forward in our organization. Here’s my version for “getting started.” I call it my “strategic road map” because I like the phrase. I first heard it from a recent…
read more »
For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say “revolution”? Can it still be a “revolution”? We’ve been living with computers since 1981 or so – longer for some folks – and yet we’re still thinking of the marvels of technology as a “revolution.” Why is that? Probably because the changes come so fast with technology – and are ongoing – that for many of the wordsmiths,…
read more »
Here’s the scenario: you’re a department head in a company. You and HR have come up with a list of basic skills you require for anyone coming to work in the department. Among these are basic IT (information technology) or ICT (information and communications technologies) skills. What does the list include? A first past breaks requirements into four categories: computer skills, e-mail skills, word processing skills, and internet skills. Any thoughts about what the next level might include? What else does your staff need to have mastered, to be proficient with “computer” skills? Ditto “e-mail,” “work processing,” and “internet” skills?…
read more »