SMR

Building the Knowledge Culture

Knowledge Strategy Development: Lessons Learned

Guy St. Clair

A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to  knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. Implementation will move forward, and change – both cultural change and structural change – will be managed with the expectation that organizational effectiveness will be enhanced. It is a good time for reflection, to think about lessons learned. And what might be shared with other…
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Closing the Digital Divide in Africa

Guy St. Clair

DEALING WITH DRUCKER’S “RESPONSIBILITY GAP” IN AFRICA A new special report from SMR International takes a look at efforts to train Africa’s youth in ICT and KM skills. Linking that effort to recent attention about the “responsibility gap” from the Drucker Institute at Claremont Graduate University, the report (“Closing the Digital Divide: Dealing with Drucker’s ‘Responsibility Gap’ in Africa”) takes the position that management leadership has a greater responsibility than simply achieving organizational effectiveness. In addressing what Peter Drucker used to refer to as the “responsibility gap,” SMR’s new report has five key points: Current examples of unprincipled behavior in…
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