Knowledge Strategy Development: Lessons Learned
Guy St. Clair
A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. Implementation will move forward, and change – both cultural change and structural change – will be managed with the expectation that organizational effectiveness will be enhanced. It is a good time for reflection, to think about lessons learned. And what might be shared with other…
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