Technology Failures in Nonprofits: Perhaps the Focus is in the Wrong Place

For several years, nonprofits have been trying to figure out how to bring the benefits of technology to developing countries and to others who do not have resources to participate in the technology revolution. [And as a personal aside: Did I say "revolution"? Can it still be a "revolution"? We've been living with computers since [...]

Corporate Social Responsibility (CSR): Who’s Doing What? What’s the Strategy Behind the Effort?

A study being undertaken at SMR International seeks to identify and publish steps leading to the development and implementation of a corporate social responsibility strategy. Just as they identify and share the elements of organizational knowledge strategy (and indeed of strategies for many other functions), organizational leaders must identify and examine steps to take to [...]

Information Africa Organization (IAO): Raising Awareness about IAO’s Work

The latest SMR Briefing from SMR International describes recent efforts to raise awareness about the work of the Information Africa Organization (IAO). IAO is a Nairobi-based NGO committed to educating Kenya’s large youth population in information and communication technologies (ICT) and knowledge management/knowledge services (KM) skills. Registered by the NGO Council of Kenya in late [...]

News: CCC’s “Beyond the Book” – Specialized Librarianship and KM/Knowledge Services in Africa

GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the [...]

Advice for a New NGO – or Any Organization – for ICT/KM/Knowledge Services Strategic Learning

SMR International colleagues and clients are aware that Information Africa Organization (IAO) is a new nongovernmental organization (NGO) in Africa. The organization’s focus is on youth, and specifically on strategic learning and training in ICT, KM, and knowledge services skills for African young people. SMR President Guy St. Clair is an IAO volunteer, using the [...]