When we speak about KM/knowledge services and the essential first steps we take in managing change, one phrase always comes to mind. If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become “change leaders.” Or, as my colleagues usually [...]
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
