SMRSHARE

Welcome to SMRShare, SMR International’s knowledge capture site.

At SMR International, we characterize knowledge services as “putting KM to work,” the practical side of knowledge management. The result is the enterprise-wide knowledge culture, the foundation of organizational effectiveness.

At SMRShare you will find current discussion items, as well as legacy materials prepared for and accessible to SMR International’s clients and colleagues. Because much is written about KM/knowledge services (and much of it originating at SMR International), it is our goal to capture here as much of this knowledge base as we can and to make it available.

Publications about KM/Knowledge Services:

[Transcript] Global Information Sharing—A Dream Come True

Special Libraries in Developing Countries: Information Management State of Affairs and Development Opportunities, by Stephen Kizza

Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation]

A Second Chance: The Information Africa Organization (IAO)’s Splendid Mission – Taking Social Responsibility Seriously [Presentation]

Knowledge Management, Knowledge Services, and Change Management: How the Organization’s Knowledge Thought Leaders Shape The Knowledge Culture [Presentation]

Shaping the Knowledge Culture: The Role of the Knowledge Thought Leader [Presentation]

May 2010 SMR International Briefing: Explaining KM/Knowledge Services: The Healthcare Industry is a Good Place to Start

May 2010 SMR International Special Report: Closing the Digital Divide: Dealing with Drucker’s ‘Responsibility Gap’ in Africa – Kenya Anticipates the ICT/KM Future with Enthusiasm, by Guy St. Clair

Shaping the Knowledge Culture in the Academy: The Librarian as Knowledge Thought Leader [Presentation]

Knowledge Services in the Knowledge Culture [Presentation]

The Knowledge Nexus: The Special Library of the Future [Presentation]

The KM/Knowledge Services Continuum: From the Theoretical to the Practical, by Dale Stanley and Guy St. Clair

Knowledge Services: The Practical Side of Knowledge Management – How KD/KS Creates Value, by Guy St. Clair and Dale Stanley

The Drucker Centenary Approaches: Developing, Managing, and Sharing Strategic Knowledge, by Guy St. Clair

Knowledge Asset Management (SMR International White Paper)

Managing the User Experience (UX): A New Look at Customer Service for the Knowledge Culture

SMR Int’l Special Report: Prospects for Specialized Libraries: Comments from Colleagues, by Guy St. Clair

Software-as-a-Service (SaaS): Put the Focus on the KM/Knowledge Services Core Function, by Guy St. Clair (EOS International White Paper)

Large-Scale Digitization: Academics and Librarians Confront the Issue – A Report on Scholarship and Libraries in Transition: A Dialogue about the Impacts of Mass Digitization, by Guy St. Clair

Towards World-Class Knowledge Services: Emerging Trends in Specialized Research Libraries Part One: The Management Perspective, by Guy St. Clair, Victoria Harriston, and Thomas A. Pellizzi

Towards World-Class Knowledge Services: Emerging Trends in Specialized Research Libraries Part Two: The Customer Perspective, by Guy St. Clair, Victoria Harriston, and Thomas A. Pellizzi

Publications relating to the Centenary of the Special Libraries Association:

Knowledge Services and SLA’s History: An Interview with Guy St. Clair – Nearly One Hundred Years of “Putting Knowledge to Work”

SLA at 100 [Text of Guy St Clair Presentation to SLA 100th Annual Conference and Chapters]

Excerpts from SLA at 100: From Putting Knowledge to Work to Building the Knowledge Culture, by Guy St. Clair:

The Dawning of the Knowledge Culture

Specialized Librarianship to Knowledge Leadership

The Knowledge Culture

Earlier KM/Knowledge Services Documents:

October 2008 SMR International Special Report: Prospects for Specialized Libraries – Comments from Colleagues

The Knowledge Audit: Foundation of the Knowledge Culture, by Dale Stanley and Guy St. Clair (2008)

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