How knowledge services professionals advise management about their role in the organization affects their success in innovation.
What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?
As managers pay more attention to organizational effectiveness, an important parallel development has to do with the way enterprise leaders are looking at KM/knowledge services.
In the not-too-distant past – back when we had to argue and cajole and use all our manipulative tools to get management to have some interest in KM/knowledge services – one [...]
KM/Knowledge Services Success Depends on Staff Motivation
For every knowledge services director, there comes a time when enthusiasm turns to something akin to frustration. You know you have made progress in bringing the organization toward (if not yet to) recognition as a knowledge culture, and you have in place a number of initiatives that – while [...]
Here we are, knowledge services directors with responsibility for the management of strategic knowledge in our employing organizations.
Most of the time we’re required to deal with standard management functions. Once in a while, though, a real opportunity comes along, and we find ourselves positioned to move the organization forward in terms of knowledge services. [...]
If I were invited to send a letter to SLA’s members at this particular time in history, here is what I would say:
Dear Colleagues,
This letter is being sent to you a few days before polls open for the historic vote on the name of the association.
I am writing to you today because [...]
SLA’s Alignment Success Provides the Opportunity of a Lifetime for Knowledge Workers
During the centennial year of the Special Libraries Association, I was honored on several occasions to be asked to speak about the growth and history of SLA. This topic was the subject of SLA at 100: From Working with Knowledge to Building the [...]
SMR International’s Spot-On Seminars continued on Friday, November 6 with the topic “Learning & Connecting: 3 Tips for Using Social Media Networking” an online conversation with Dale Stanley, Cindy Hill, and Guy St. Clair.
Dale facilitated the discussion, beginning with an overview of SMR’s Spot-On Seminars, conversations designed to provide colleagues the opportunity to communicate, [...]
Nancy Gershenfeld at the UWiSchool is Putting it Together
In the latest e-Profile from SMR International, Marcie Stone interviews Nancy Gershenfeld, Senior Lecturer at The Information School at the University of Washington.
Stone’s conversations with Gershenfeld bring to light several noteworthy connections between LIS graduate learning and the requirements of employers seeking to operate in our continually [...]
New Roles and New Responsibilities for Strategic Knowledge Workers
Regardless of what happens over the next month, knowledge services professionals have a new and commanding description of their work and their function in the workplace.
As noted here on October 18, strategic knowledge has entered the professional lexicon. As a phrase, strategic knowledge correctly depicts the [...]
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
