Training Partners Special Libraries Association (SLA) and St. Clair Management Resources (SMR) re-introduce the popular Click U Knowledge Management/ Knowledge Services (KM/KS) Premium Program at SLA’s Annual Conference in Chicago in July.
The newly revised series begins with KMKS 105: Change Management and Change Implementation in the Knowledge Domain, offered on Friday, July 13, just prior to the SLA Conference. SMR Senior Consultant Dale R. Stanley teaches the course, joined by SMR President Guy St. Clair.
KMKS 105 is an introduction to “Change” and to tools for helping you successfully implement any new initiative in your organization.
Why “Change”? And why try to “manage change”? Stanley notes that in a recent survey, some 60% of major implementations fail to meet all of their expressed objectives. “…and of those failures, 80% fail because of change management problems.”
Furthermore, the need for us, our organizations, and our planning is no better expressed than by our SLA 2012 Conference theme, “The Future is Now!” There is no better time or opportunity for specialist librarians and other strategic knowledge professionals to lead and be prepared to lead…
So get ready for Change!
The goal of this course is to provide students with concepts and tools that are valuable to any library or knowledge professional who wants to make a difference, to lead, or to help increase the odds of success.
Foundational Principles: KMKS 105 concentrates on change management as a critical skill. Topics included are the five most important attributes of change management and how ignoring them will lead to a project’s failure. The course will also present the knowledge services strategy as a framework for examples of how change management can be applied in your organization.
“The course is designed to provide change management principles that support the development and implementation of any knowledge sharing system,” Stanley says. “These always involve people and change, so it makes good sense to give attention to working with this ‘human side’ of implementation.”
Action-Oriented Instruction: In the course, students will also develop a plan for designing and implementing a change management plan for their next project. With guidance from the instructors, the plan will improve chances of success, raise one’s own visibility, and avoid the all-too-common pitfalls of poor user-adoption.
Learn more about KMKS 105 here.
Stanley and St. Clair also team up for the next day’s KMKS course, KMKS 101: Fundamentals of Knowledge Management and Knowledge Services. The remaining courses in the six-part Knowledge Management/Knowledge Services (KM/KS) Premium Program are offered online:
(2012) August 13, 20, 22, 27, 29: KMKS 102 The Knowledge Audit: Evaluating Intellectual Capital Use, with Robin Jourdan from Ford Motor Company team-teaching with Dale Stanley
(2012) October 15, 22, 24, 29, 31: KMKS 103 Knowledge Strategy: Developing the Enterprise-Wide Knowledge Culture, with St. Clair team-teaching with Stanley
(2013) February 11, 19, 20, 25, 27: KMKS 104 Networking and Social Media: Technology Enabled Knowledge Sharing, with Scott Brown of Social Information Group team teaching with Stanley
(2013) April 8, 15, 17, 22, 24: KMKS 106 Critical Success Factors: Measuring Knowledge Services, with Jourdan team-teaching with Stanley
Learn more about the six-part, year-long Knowledge Management/Knowledge Services (KMKS) Premium Program here.
- May 31, 2012