[Our guest blogger is Jill Strand, Director of Knowledge Resources at Maslon Edelman Borman Brand LLP in Minneapolis, MN USA. She is currently a candidate for President-Elect, Special Libraries Association.] Have you every read or heard something that immediately spoke to you? That jumped out of the morass of emails, blog posts, and Twitter and Facebook feeds and connected with you. It was big, and it gave you the feeling that someone understood what you were trying to do and who you were trying to be as professional. It happened to me recently, and I got a double-dose: Reading…
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Recent SMR posts invited readers to join Soutron Global’s “Transforming Libraries Webinars,” a series of free educational programs. In the webinars, I present a short talk (30-minutes max), sharing my thoughts about topics that concern us as information professionals and strategic knowledge specialists. Soutron Global and SMR International are now working together in a strategic alliance. With our strategic alliance, it’s our goal to combine our strengths to ensure that clients of both companies have access to the best, highest-level solutions they can get for meeting their corporate knowledge services needs. Soutron Global is the recognized international solutions provider…
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Anyone working with KM, knowledge services, and knowledge strategy development isn’t surprised to learn that the most popular request from potential clients and colleagues comes early in the discussion. No, it is not (surprising you here!): “How much will this cost?” Discussing cost comes later. The first request is simple and straightforward: “OK: KM. Knowledge Services. Knowledge Strategy. How do we get started?” First off, Guy is going to invite the questioner to take a look at something published a while back. It was an SMR Special Report (based on a series of posts originally published here). The report…
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