Looking for feedback here. As most of our colleagues and clients know, my role at SMR International is pretty broad-based. I mostly work as a consultant and teacher in KM, knowledge services, and knowledge strategy development. And, yes, for many of the folks who know me, I am thought of as something of an evangelist for knowledge services (which we describe as “the convergence of information management, knowledge management, and strategic learning, all in support of organizational effectiveness”). It all relates to the many professionals engaged in knowledge-based activities and to how they’re struggling to find a way to…
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With a slight nod to the last post at this site (e-Discovery: The Next Success Story for Knowledge Strategists?) and a hope for moving forward with some good progress with KM, knowledge services, and knowledge strategy in the new year, we take a look at a pair of recent news stories. On January 7, The New York Times had a story by Ben Protess and Michael J. De La Merced that caught my eye (“Rescued by Bailout, A.I.G. May Sue Its Savior”). Apparently some folks were threatening to sue the U.S. Federal government (the next day’s paper reported that A.I.G.…
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Readers will recall a series of posts last spring, responding to a query posted at one of the LinkedIn Groups. Starting KM in Your Organization: Here’s Your Strategic Road Map was published in eleven posts at the SMR site. We’ve had requests to put the posts together into one document. For a quick read, here are the “stops” on that road map: Define what you want to do Define your terms Don’t go it alone Think big and lead the change Identify what’s been done already Identify resources Conduct the knowledge audit Develop a corporate knowledge strategy Strategic planning…
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