GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the [...]
Want to understand the basics of KM/knowledge services? Curious about the role of knowledge services in today’s workplace? Take a look at this: Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation] For more information about how your company can strengthen knowledge sharing in the workplace and reduce management and transaction costs, contact [...]
Save the date: Friday, June 11, 2010 – New Orleans, LA USA The course: KMKS 08 Critical Success Factors: Measuring Knowledge Services Learn techniques and tools for measuring success in knowledge services in this popular Click U course. You’ll learn about the value of metrics in the KM/knowledge services process and have the opportunity to [...]
It is gratifying to see the influence of KM/knowledge services in the larger management picture.
If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become change leaders.