Now that KM/knowledge services has made its way into the corporate management lexicon, developing an enterprise-wide knowledge strategy becomes the next step (unless, that is, enlightened corporate management got the message early on and devised a corporate knowledge strategy before it was accepted practice to do so).
We know what we want to do with KM/knowledge [...]
When we speak about KM/knowledge services and the essential first steps we take in managing change, one phrase always comes to mind. If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become “change leaders.” Or, as my colleagues usually [...]
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
