SMR

Building the Knowledge Culture

Examining the Knowledge-Sharing/Management Consulting Connection

Guy St. Clair

  When we summarize the role of the information or knowledge strategist, we generally say something like this: In every company, knowledge is developed, to be used for the benefit of the company and, when developed, shared wherever that knowledge brings benefit to the company. Managing that knowledge development/knowledge sharing (KD/KS) process is the work of the knowledge strategist. Actionable knowledge is the basis of success in every company, organization, or enterprise. One of my colleagues even uses that “actionable-ness” to define knowledge: “Knowledge,” he says, “is information that is used.” Well said. But then the critical question becomes: How…
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SMR Special Report: Starting KM in Your Organization

Guy St. Clair

  Readers will recall a series of posts last spring, responding to a query posted at one of the LinkedIn Groups. Starting KM in Your Organization: Here’s Your Strategic Road Map was published in eleven posts at the SMR site. We’ve had requests to put the posts together into one document. For a quick read, here are the “stops” on that road map: Define what you want to do Define your terms Don’t go it alone Think big and lead the change Identify what’s been done already Identify resources Conduct the knowledge audit Develop a corporate knowledge strategy Strategic planning…
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KD/KS at Work: Africa’s Arid Lands Information Network

Guy St. Clair

  Knowledge Centers Positioned Across Kenya, Tanzania, and Uganda Sometimes those of us working with knowledge strategy are accused of being too “theoretical,” of focusing on KM, knowledge services, and knowledge strategy too much as a discipline, without giving attention to practical applications. Have you heard any of that recently? If you have, grab the nay-sayers and sit them down in front of this short film. It’s pretty special. l can’t think of many times in the last few years when I’ve been so proud of the work knowledge workers do. Take a look at this: The film describes the…
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