SMR International is a New York-based consultancy practice focused on KM, knowledge services, and the role of knowledge strategy in organizational effectiveness. Much of the company’s work emphasizes change and change management and the impact of change on people as they implement knowledge strategy within the larger enterprise. Through SMR International’s advisory services, strategic learning programs, and SMR’s publications, the company helps clients explore alternative future programs and assists in crafting these visions into functional definition.

SMR International works with organizations seeking to re-conceptualize, transform, and support new ways of managing intellectual capital as a corporate asset. As companies embrace the emerging discipline of knowledge strategy through knowledge services (converging information management, knowledge management, and strategic learning), enterprise-wide knowledge development and knowledge sharing (KD/KS) are achieved, enabling and sustaining an organizational knowledge culture.

Enhanced contextual decision-making, accelerated innovation, strengthened higher-level research, and excellence in knowledge asset management are hallmarks of the organizational knowledge culture. Achieved through the collaboration of knowledge workers in their relationships with the company’s strategic knowledge professionals and knowledge strategists, all employees and others affiliated with the knowledge culture have access to the information, knowledge, and strategic learning content they need when they need it.

With clients and colleagues throughout the world and a team of global associates specializing in knowledge services management in all business areas, SMR International stands ready to advise enterprise leaders as they transition to a knowledge-centric culture.

The SMR Team

SMR International specializes in KM/knowledge services and their relationship to knowledge strategy development. The company is known for excellence in delivering consulting, publishing, and strategic learning services to its clients, and the company’s reputation in its field is unsurpassed, thanks to the expertise and commitment of the finest team of KM/knowledge services specialists working in the knowledge domain today.

Guy St. Clair

Guy St. Clair is SMR International’s President and Consulting Specialist for Knowledge Strategy. In his professional work, Guy is recognized as an expert adviser in KM/knowledge services and in building the organizational knowledge culture, with a special emphasis on knowledge strategy development. Guy is a prolific author and a frequent speaker on management issues relating to KM and knowledge services. His presentations, articles, special reports, briefings for clients and colleagues, white papers, and other professional writings can be accessed through SMRShare. He works with Dale Stanley in providing consulting services and strategic learning instruction for the corporate sector, and in SMR’s strategic alliance with the Special Libraries Association, Guy and Dale, together with Robin Jourdan and Scott Brown, provide content and instruction for the Click U Certificate Program in KM/Knowledge Services.

In addition to his work with SMR International, Guy currently serves as subject matter expert (SME) and lecturer for Columbia University’s M.S. in Information and Knowledge Strategy. The program teaches students to plan, design and evaluate initiatives in knowledge and information across a wide spectrum of global environments, including corporations, government, and educational and nonprofit institutions. Students also develop critical insight into the legal, social and cultural factors that influence an organization’s ability to leverage information, and learn to analyze, manage, and solve problems that impact process, human resources, and technology.

With his KM, knowledge services, and knowledge strategy development expertise, Guy contributed to the work of the Columbia University School of Continuing Education’s curriculum development, marketing and industry outreach, and student enrollment management teams in organizing the program. The result has been a raised awareness about information and knowledge strategy (IKnS) as a management methodology and its contribution to organizational effectiveness as an emerging managing discipline. Guy teaches Management and Leadership in the Knowledge Domain in the program.

Guy can be contacted at guystclair@smr-knowledge.com, and you can learn more at Guy’s Profile on LinkedIn.

Dale Stanley

Dale R. Stanley is SMR International’s Senior Consultant and Marketing and Operations Manager. A knowledge services executive with extensive experience in leading and developing KM/knowledge services functions, Dale is known for his ability to build, train, lead, and inspire high performance teams. In his position as Director of Literature Resources at Gilead Sciences in Foster City, CA, Dale has responsibility for developing innovative KM/knowledge services systems, including state-of-the-art information management. At SMR International, Dale works with Guy St. Clair in providing consulting services for clients. Dale also has management responsibility for SMR’s strategic learning activities for the corporate sector and, as noted, Dale is responsible for content and instruction for the Click U Certificate Program in KM/Knowledge Services in SMR’s strategic alliance with SLA. Learn more at Dale’s Profile on LinkedIn.

SMR Associates

A strong group of professional colleagues bring their expertise to SMR International as required, with their participation bringing considerable strength to SMR as the company assists clients in a wide variety of advisory and strategic learning activities.

Tammy A. Magid

Tammy Magid is SMR International’s Consulting Specialist, with expertise in KM and knowledge services as applied to women’s health issues and – in particular – to mHealth (“mobile health”). With work experience in finance, health sciences research, digital library management, and recruitment brings her background to SMR in her specific responsibility for SMRAfrica, the company’s informal affiliate in Nairobi, Kenya.

Nerisa Jepkorir Kamar

Nerisa Jepkorir Kamar is SMR International’s Knowledge Management Adviser. She is based in Nairobi, Kenya, where she is the Assistant Librarian representing UN-HABITAT (the United Nations Human Settlements Programme) in the Vieira de Mello United Nations Library at Nairobi, a collaborative research library project between UN-HABITAT and UNEP (the United Nations Environment Programme). Recognized for her knowledge management expertise among colleagues in several African countries, Nerisa advises SMR International about its corporate social responsibility activities in Africa and takes an active interest in potential programs for SMRAfrica.