In a prior posting about Timothy W. Powell and his contribution to our work in KM, knowledge services, and knowledge strategy (Other Voices: Building the Business Case for Knowledge Services), I had the great pleasure of introducing Tim to SMR’s clients and colleagues. Now that “other voice” is being heard again, in a couple of very tangible …
Archives for July 2014
Ready for Knowledge Services at Your Company?
Colleague Anne Kershaw and I have been speaking a lot recently about knowledge strategy, about why company and firm leadership needs to think about knowledge strategy. As it happens, the talk Anne and I deliver is focused on that very question (“Why Knowledge Strategy?”) as we seek to dig deep into the overall, enterprise-wide approach to …
Knowledge Services: Will a Glossary Help?
There continues to be a great deal of discussion about the language we use when we speak about our work (especially to people who are not familiar with what we do as knowledge managers, knowledge services professionals, and knowledge strategists). We’ve thought about this before, even recently. See How We Talk about Knowledge Services (Dec. 2, …