An earlier SMR post addressed the subject of careers in KM/Knowledge Services. Let’s continue. In my work I’m noticing more and more attention being given to different categories of knowledge workers. It’s not a new idea, and in his 1997 book Intellectual Capital: The New Wealth of Organizations (1997) Tom Stewart sorts through the employees doing …
Archives for August 2011
The Knowledge Services/Change Management Connection
The principles of change management and change implementation have been studied and written about by many people. Indeed, as noted below, Dale Stanley and I have written about the subject (and continue to discuss change management with our clients and colleagues often). In the essay referred to below, we provide what we call “The Four …
“Same Institution, Changing Culture, Different Economic Context, Different Set of Players….”
Reviewing a few recent client assignments, I find myself intrigued when we get to speaking about what works and what doesn’t work. I’m also stimulated by comments offered in response to a previous SMR post about Sharing Techniques from the Development Community (which itself was inspired by Ian Thorpe’s Learning as Part of the Brand). As a result, …