SMR

Building the Knowledge Culture

KM/Knowledge Services Certification

Guy St. Clair

At the LinkedIn Knowledge Management Group, Firoz Kahn recently asked, “I’ve been in the field for a number of years and recently my employer has asked for me to recommend some courses to get some official titles under my belt in KM. Any ideas?” Here’s how I responded. Thanks for bringing this up, Firoz. The proper response depends on how you define “certification.” If you’re looking for a certificate that simply states that you have attended a course or a program of courses (i.e., you and your management are satisfied with a statement that simply attests to the fact that…
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Sharing KM Techniques from the Development Community

Guy St. Clair

I’m a big fan of Ian Thorpe’s blog – KM on a Dollar a Day – and I’m not shy about recommending that others take a look. Here’s another opportunity for the rest of us to pick up some good tips, regardless of the industry we work in. Ian’s latest post, the second of two (although he’s promising more) is about the role of learning, a subject about which he feels strongly (as do I). He’s writing about how aid organizations can make learning part of their brand, and his comments are valuable for any corporate or organizational function. In…
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Knowledge Workers in the New KM Environment

Guy St. Clair

After the build-up in prior posts about the Annual Conference of the Special Libraries Association (SLA) – held in Philadelphia last month – a bit of follow-up is appropriate. I won’t report on the entire conference, but I’m happy to share a few comments about some of  the activities. Perhaps this brief post will be of interest to knowledge workers who read these posts and provoke some useful knowledge sharing. A first impression – and I’ve certainly seen this coming over the past couple of years or so – is that KM/knowledge services is no longer the esoteric but hard-to-define management…
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