SMR

[Guy St. Clair met Madelyn Blair at the recent KM Education Forum Summit in Washington. In their conversation, Madelyn described how asking two simple questions could lead to great success in identifying competencies for knowledge workers. Thanks to Madelyn for sharing this remarkable technique with SMR’s readers.] The business needed to look more carefully at the staff employed in what is usually called information technology (IT), information management (IM), or knowledge management (KM). The numbers of staff in these positions had been growing, and it was beginning to be more and more difficult to determine if someone was qualified for…
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[Ed O’Neal and Guy St. Clair got to know one another at the recent KM Education Forum Summit in Washington, where they talked together about KM work in the corporate structure. Thanks to Ed for sharing his thoughts with SMR’s readers.]   In and out of KM for a career… I spent 24 years in the military before transitioning to the corporate world as an Organizational Effectiveness Leader for Manufacturing and then to KM. In my experience, few people are what might be called “pure” KM practitioners. Everyone seems to come to this work after experience in IT, information management,…
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It’s no secret that knowledge management and knowledge services have come of age. Don’t think so? Then why is your company calling its corporate intranet the “corporate KM system”? Why are connections to your organization’s affiliates known as “knowledge portals”? Why are the people moving ahead in KM/knowledge services known as “knowledge strategists”? Think about it. Think about what your role is (or is going to be) in your company’s knowledge future. Are you ready? Here’s how to learn what you need to know: Come to the KM/Knowledge Services Boot Camp at the SLA Annual Conference in Philadelphia. On June…
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