GRATITUDE – CONFIDENCE – HOPE The words come from Stephen Kizza, a librarian with the Ministry of Energy and Mineral Resources in Kampala, Uganda. In his correspondence and writings, Kizza signs off with a phrase that is both poignant and meaningful to strategic knowledge professionals, particularly those dealing with Africa and KM/knowledge services in the [...]
Want to understand the basics of KM/knowledge services? Curious about the role of knowledge services in today’s workplace? Take a look at this: Knowledge Services and Change Management: Building the Company’s Knowledge Culture [Presentation] For more information about how your company can strengthen knowledge sharing in the workplace and reduce management and transaction costs, contact [...]
A six-month project to develop knowledge strategy for an international organization has been completed. As with similar assignments relating to knowledge strategy, one is left with both a sense of accomplishment that the big job is finished and a certain sense of sadness that the job is no longer the focus of one’s professional life. [...]
SMR International colleagues and clients are aware that Information Africa Organization (IAO) is a new nongovernmental organization (NGO) in Africa. The organization’s focus is on youth, and specifically on strategic learning and training in ICT, KM, and knowledge services skills for African young people. SMR President Guy St. Clair is an IAO volunteer, using the [...]
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
