When we speak about KM/knowledge services and the essential first steps we take in managing change, one phrase always comes to mind. If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become “change leaders.” Or, as my colleagues usually [...]
Kenya’s Young KM Enthusiasts Have Projects Ready to Go
The latest SMR International e-Profile takes a look at the Information Africa Organization (IAO), reflecting on the potential that this exciting new initiative has for KM/knowledge sharing in Eastern Africa, as well as for Kenya’s role in the global economy.
Among programs currently being given attention is [...]
Strengthening Young People Through a Focus on KD/KS
The latest SMR International e-Profile takes a look at the Information Africa Organization (IAO), reflecting on the potential that this exciting new initiative has for KM/knowledge sharing in Eastern Africa, as well as for Kenya’s role in the global economy.
With this new organization, ICT and KM/knowledge services [...]
“Getting Ready: Future Trends in KM/Knowledge Services” was the theme for the January 15 SMR International Spot-On Seminar. In this conversation with Cindy Hill, Dale Stanley, and Guy St. Clair, colleagues discussed trends and new concepts in KM/knowledge services.
What Do We Call Them?
Sara Douglas has been given a daunting challenge. She is in charge of research management at a company providing outsourced editorial services for magazine publishers (primarily working with free-lance editors and writers). The company is successful and continues to grow, but Sara finds herself almost overwhelmed with keeping up with the [...]
There are a few basics every strategic knowledge professional needs to know. Take a look at these and see if this is the right profession for you.
How knowledge services professionals advise management about their role in the organization affects their success in innovation.
What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?
As managers pay more attention to organizational effectiveness, an important parallel development has to do with the way enterprise leaders are looking at KM/knowledge services.
In the not-too-distant past – back when we had to argue and cajole and use all our manipulative tools to get management to have some interest in KM/knowledge services – one [...]
SMR International is a New York-based management consulting firm focused on change and its impact on people, organizational effectiveness, and knowledge services delivery within the larger enterprise. Through consultancy advisory services, learning and training programs, and publications, SMR International helps institutions and organizations explore alternative future programs and then assists in crafting these visions into functional definition. Learn more at About SMR International.
