SMR

Building the Knowledge Culture

Working Together – Collaboration and Knowledge Services

Guy St. Clair

  8 Things You Need to Know About KM and Knowledge Services 1 – Collaboration is the name of the game. Company success (or organizational success if you don’t work in the corporate sector) is based on how efficiently people find what they need. If employees spend too much time or money looking for information and knowledge, they are wasting the company’s resources and inhibiting the company’s larger success. And finding themselves professionally frustrated. Success comes when people collaborate, when they share what they know, whether it’s knowledge about a current project or day-to-day information used for established routines. In…
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Use the Project Management Model in Your Work as a Knowledge Services Management Consultant

Guy St. Clair

  We speak often about the knowledge strategist as the “go-to” manager in the company or organization, and it’s a valid description. As we pursue our careers in KM, knowledge services, and knowledge strategy development that “idea” (we might call it) attaches to us. Then the people with whom we come in contact pretty soon begin to count on us as the person to speak with, whenever the topic turns to a knowledge-related activity or situation. It’s a good place to be and for many people, as careers move forward, this role in the organization becomes a first step in moving…
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Recommended: Why We Sometimes Need to Reinvent the Wheel

Guy St. Clair

  Most SMR Int’l colleagues and clients know that Mr. Guy is a great fan of Ian Thorpe, whose blog KM on a Dollar a Day comes invariably with good, actionable advice. So I’m happy to recommend his latest post: Why We Sometimes Need to Reinvent the Wheel. I’m specially taken with his list for why it makes sense – in any KM/knowledge services initiative – to review what’s going on and position the new activity in the environmental framework for which it’s being offered (perhaps a new change management principle?). Here’s Ian’s list of “the advantages of developing your own toolkit…
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