Next Click U Course Begins February 8

Register Now for KMKS 11 KM Project Management
“The Project Management course offered through the SLA Knowledge Management program helped me to develop a practical action plan for a new initiative that I was able to implement and add immediate value to my organization.”
Register now for KM Project Management, the next course in SLA’s Click U [...]

KM/Knowledge Services: Is “Trust” the New “Confidence”?

When we speak about KM/knowledge services and the essential first steps we take in managing change, one phrase always comes to mind. If we – as change agents – are going to be successful in moving our organizations to a knowledge culture, we must first of all become “change leaders.” Or, as my colleagues usually [...]

Excitement for KM/Knowledge Services in Eastern Africa

 Kenya’s Young KM Enthusiasts Have Projects Ready to Go

The latest SMR International e-Profile takes a look at the Information Africa Organization (IAO), reflecting on the potential that this exciting new initiative has for KM/knowledge sharing in Eastern Africa, as well as for Kenya’s role in the global economy.

 Among programs currently being given attention is [...]

Information Africa Organization (IAO): Leadership for ICT and KM/Knowledge Services in Kenya

Strengthening Young People Through a Focus on KD/KS
The latest SMR International e-Profile takes a look at the Information Africa Organization (IAO), reflecting on the potential that this exciting new initiative has for KM/knowledge sharing in Eastern Africa, as well as for Kenya’s role in the global economy.
With this new organization, ICT and KM/knowledge services [...]

Getting Ready: Future Trends in KM/Knowledge Services

“Getting Ready: Future Trends in KM/Knowledge Services” was the theme for the January 15 SMR International Spot-On Seminar. In this conversation with Cindy Hill, Dale Stanley, and Guy St. Clair, colleagues discussed trends and new concepts in KM/knowledge services.

Getting Ready: Future Trends in KM/Knowledge Services

SMR International’s January 15, 2010 Spot-On Seminar
“Getting Ready: Future Trends in KM/Knowledge Services” was the theme for the January 15 SMR International Spot-On Seminar.
Billed as “A Conversation with Cindy Hill, Dale Stanley, and Guy St. Clair,” colleagues joined these KM/knowledge services leaders to talk about trends and exciting new concepts in KM/knowledge services.
A full [...]

Strategic Knowledge Repositories: An Informal Survey

What Do We Call Them?

Sara Douglas has been given a daunting challenge. She is in charge of research management at a company providing outsourced editorial services for magazine publishers (primarily working with free-lance editors and writers). The company is successful and continues to grow, but Sara finds herself almost overwhelmed with keeping up with the [...]

Strategic Knowledge Services Management – The Essentials

There are a few basics every strategic knowledge professional needs to know. Take a look at these and see if this is the right profession for you.

The “Big Picture” – And our KM/Knowledge Services Targets

How knowledge services professionals advise management about their role in the organization affects their success in innovation.

Strategic Knowledge Repositories: An Informal Survey

What term or terms do you use to describe all the knowledge collected, managed, and shared in your organization? Do you have a single term for the organization’s intellectual infrastructure?