SMR

Building the Knowledge Culture

Strategic Learning: The Knowledge Audit Package – Five Lessons over Three Weeks

Guy St. Clair

  August is the month for knowledge strategists to review (or, for new strategists, to learn) the critical tool underlying all successful knowledge strategy work. Join your colleagues for KMKS102. The Knowledge Audit: Evaluating Intellectual Capital Use At the end of the course, participants will be able to: Establish the value of the knowledge audit and raising awareness about its role in organizational success Determine the scope and range of the audit Choose an audit methodology, communication strategy, and data collection and analysis framework Manage the findings that do not match anticipated outcomes Instructors:  Dale Stanley and Guy St. Clair…
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Other Voices: Tim Powell and the KVC (2)

Guy St. Clair

  In a prior posting about Timothy W. Powell and his contribution to our work in KM, knowledge services, and knowledge strategy (Other Voices: Tim Powell Talks about Knowledge Services and ROI), I had the great pleasure of introducing Tim to SMR’s clients and colleagues. Now that “other voice” is being heard again, in a couple of very tangible and productive ways. For one thing, Tim has for three terms worked with me as one of the guest faculty in the class I teach – Management and Leadership in the Knowledge Domain – as part of the M.S. in Information and Knowledge…
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Ready for Knowledge Services at Your Company?

Guy St. Clair

  Colleague Anne Kershaw and I have been speaking a lot recently about knowledge strategy, about why company and firm leadership needs to think about knowledge strategy. As it happens, the talk Anne and I deliver is focused on that very question (“Why Knowledge Strategy?”) as we seek to dig deep into the overall, enterprise-wide approach to KM, knowledge services, and knowledge strategy. Anne, Co-founder and Managing Director at Knowledge Strategy Solutions, is an expert in this topic, and we really like doing presentations together. One point that keeps coming up has to do with knowledge services, the management methodology that links…
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