SMR

Building the Knowledge Culture

A New KM/Knowledge Services Success in Africa

Guy St. Clair

  It is my pleasure to report on the success of SMR International’s latest venture in Sub-Sahara Africa. For four days in July, Nerisa Jepkorir Kamar, SMR’s representative in Africa, conducted a series of workshops for African information professionals and knowledge workers. These were first KM/knowledge services workshops in Kenya and, as far as we know, the first in Sub-Sahara Africa. Offered by SMR International in cooperation with Information Africa Organization (IAO), the workshops (described here) were well received, with participants remarking not only on the quality of the content provided but on the importance of the occasion. As noted by one academic leader…
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Strategic Learning: The Knowledge Audit Package – Five Lessons over Three Weeks

Guy St. Clair

  August is the month for knowledge strategists to review (or, for new strategists, to learn) the critical tool underlying all successful knowledge strategy work. Join your colleagues for KMKS102. The Knowledge Audit: Evaluating Intellectual Capital Use At the end of the course, participants will be able to: Establish the value of the knowledge audit and raising awareness about its role in organizational success Determine the scope and range of the audit Choose an audit methodology, communication strategy, and data collection and analysis framework Manage the findings that do not match anticipated outcomes Instructors:  Dale Stanley and Guy St. Clair…
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Other Voices: Tim Powell and the KVC (2)

Guy St. Clair

  In a prior posting about Timothy W. Powell and his contribution to our work in KM, knowledge services, and knowledge strategy (Other Voices: Tim Powell Talks about Knowledge Services and ROI), I had the great pleasure of introducing Tim to SMR’s clients and colleagues. Now that “other voice” is being heard again, in a couple of very tangible and productive ways. For one thing, Tim has for three terms worked with me as one of the guest faculty in the class I teach – Management and Leadership in the Knowledge Domain – as part of the M.S. in Information and Knowledge…
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